Police Searching for Woman Who Threw Boiling Coffee at McDonald’s Manager After Order Cancellation
ATLANTA, GEORGIA — Police are investigating a violent outburst inside a McDonald’s restaurant after a woman allegedly threw a cup of boiling coffee at a manager during an argument over a canceled order. The shocking confrontation, captured on video, shows the suspect leaning over the counter and hurling the scalding liquid after a heated exchange with staff.
Heated Dispute Turns Violent
According to police, the woman became enraged after learning her order had been canceled following an hour-long wait. Witnesses said she began shouting at employees before approaching the counter, demanding a refund, and then throwing the hot beverage directly at the manager when her demands weren’t immediately met.
The incident, which reportedly occurred at a McDonald’s location in Georgia, left the manager with visible burns. Emergency responders were called to the scene, and the injured employee received medical treatment for non-life-threatening injuries.
Video of the Assault Goes Viral
The viral clip, first shared by Rain Drops Media, shows the suspect in gray clothing and light-colored pants confronting the manager at the counter. After a brief exchange, she suddenly lunges forward and throws the hot coffee in his face before storming out of the restaurant.
Customers in the background can be heard gasping in shock as the manager recoils in pain. The video quickly spread across social media platforms, prompting outrage and renewed discussion about the rise of violent customer outbursts in fast food restaurants.
Police Seek Public’s Help Identifying the Suspect
Authorities confirmed they are now searching for the woman involved in the attack. Surveillance footage from the restaurant is being reviewed, and police have urged anyone with information about the suspect’s identity or whereabouts to come forward.
“This was a senseless act of aggression that could have caused serious injury,” an officer with the local police department said. “We’re asking anyone who recognizes this woman to contact investigators immediately.”
Police are looking for a woman who threw boiling coffee on a McDonald’s manager after her order was canceled following an hour-long wait.
pic.twitter.com/G9Eum9zh2A— Daily Loud (@DailyLoud) November 5, 2025
Restaurant Workers Speak Out
Several McDonald’s employees have spoken anonymously, describing the situation as “terrifying.” One worker said, “She was yelling about her order being canceled, but no one expected it to escalate like that. Everyone just froze when she threw the coffee.”
Fast food employees across the country have expressed frustration over increasing incidents of violence and harassment at drive-thrus and counters, particularly following long wait times or order disputes. Industry advocates are calling for stricter penalties for customers who physically attack workers.
Police and McDonald’s Release Statements
McDonald’s corporate office released a statement condemning the violence and confirming their cooperation with local authorities. “The safety of our employees and customers is our top priority. We are working closely with law enforcement to identify the individual responsible for this unacceptable act,” the statement read.
Police said the suspect faces potential charges of aggravated assault and battery, given the severity of the attack and the use of hot liquid as a weapon.
Anyone with information is encouraged to contact local law enforcement or submit an anonymous tip through Crime Stoppers.
For ongoing updates on this investigation and other public safety news, visit SaludaStandard-Sentinel.com.
