988 Hotline in North Carolina Adds ASL Video Calling as It Marks 2 Years
GREENVILLE, N.C. — The 988 Suicide & Crisis Lifeline is marking its second anniversary in North Carolina with expanded accessibility, now offering direct video calling for American Sign Language (ASL) users.
Expanding Crisis Support Access
The North Carolina Department of Health and Human Services (NCDHHS) hosted a 988 Day event in Greenville to highlight progress since the hotline’s launch. The Real Crisis Center serves as the state hub for answering calls to the lifeline, connecting residents in need with trained counselors.
The lifeline is part of a nationwide network of call centers that provide counseling and crisis intervention for people experiencing suicidal thoughts, mental health struggles, or substance use crises.
New Feature for ASL Users
As part of the anniversary, the Substance Abuse and Mental Health Services Administration (SAMHSA) announced the rollout of direct video calling to 988 for ASL speakers, making the service more inclusive for individuals who are deaf or hard of hearing.
This expansion builds on two years of ASL accessibility, now offering real-time video communication with trained crisis counselors.
Building Awareness Through 988 Day
988 Day is designed to raise awareness of the lifeline, reduce stigma around reaching out for help, and emphasize the importance of accessible mental health support.
State health officials say the anniversary serves as a reminder that anyone can dial or text 988 to connect immediately with crisis support.
Do you think adding ASL video calling will help make mental health services more accessible across North Carolina? Share your perspective with us at SaludaStandard-Sentinel.com.
