‘It Hurts Our Feelings’: New Jersey Flight Attendant Shares the Passenger Behaviors That Cabin Crews “Hate,” Sparking Online Backlash
NEW JERSEY – A longtime New Jersey flight attendant is receiving heated reactions online after sharing a list of passenger habits she says flight attendants “hate.” The video, which has since been taken down after backlash, detailed behaviors she believes make the already demanding job of flying more difficult — but many travelers weren’t impressed.
The creator, Charity Moore, a TikTok personality and former Survivor contestant with more than 24,000 followers, posted the video claiming she has worked as a flight attendant for 11 years. She did not specify which airline she works for.
Pressing the Call Button for Trash
One of the first behaviors Moore criticized was passengers pressing the overhead call button solely to hand over garbage. She explained that flight attendants are often unprepared in those moments.
“When we come over, we don’t come with a trash bag and gloves,” she said. “We do come through the aisle every 10 minutes with a bag.”
Frequent flyers quickly disputed her claim, saying flight attendants rarely pass through that often.
One commenter wrote, “I’ve never been on a flight where anyone comes by every 10 minutes. Lucky if it’s twice per flight.”
Ignoring Flight Attendant Greetings
Moore also expressed frustration with passengers who board early morning flights and ignore basic greetings.
“When it’s 4 a.m. and I say ‘Good morning, welcome aboard,’ and you ignore me — that is so rude, and it hurts our feelings,” she said.
She encouraged passengers to “match our energy,” saying the small interaction means more than people realize.
Stretching in the Galley Area
Another major point of tension was passengers using the galley for stretching or yoga-like movements during long flights.
“We have very limited space. Please don’t do that,” Moore said. She added that simply asking first is acceptable, but entering the area without permission is disruptive.
This part of the video sparked particularly strong disagreement online. Many passengers said they stretch for medical reasons and felt her criticism lacked empathy.
“I don’t do it because I’m sore. I do it for circulation. If you want our grace, we’d like yours,” one user said.
Asking If You Will Make Your Connection
Moore also addressed a frequently asked question: whether a passenger will make their connecting flight.
“Asking us if you’re going to make your connection — honestly, I have no idea,” she said. She added that flight attendants often have no familiarity with many of the airports they land in.
Misplaced Blame for Delays and Costs
Because flight attendants are the most visible airline employees, Moore says they often receive unfair blame for issues outside their control.
“Prices on board — you think I set those? The delay wasn’t my fault. I’m here on time,” she said. “I guess I will just be your punching bag.”
Not All Negative: Flight Attendants Also Appreciate Good Passengers
Despite the criticism, Moore ended her video with gratitude for passengers who make flying easier.
“You guys do things that we absolutely love you for. We think you’re awesome,” she said.
Her viewers immediately asked for a follow-up video with a list of behaviors flight attendants enjoy — something Moore may create, given the original video gained more than 157,000 views before removal.
Mixed Reaction From Viewers
Responses ranged widely. Some viewers agreed with Moore’s complaints, saying every point she made was reasonable. Others accused her of being overly sensitive or dismissive of passenger needs.
One viewer argued, “I was prepared to be offended, but honestly, all of these are reasonable things to be annoyed by.”
Another said, “What about the list of things attendants love? We want to do better.”
With more travelers requesting guidance, Moore may revisit the topic — if she chooses to return after the backlash.
Share your thoughts: do these complaints seem fair, or do flight attendants expect too much? Join the conversation and follow SaludaStandard-Sentinel.com for more updates.
